Our Refund Policy

Online Course Cancellation, Refund, and Transfer Policy

Generally, we MAY approve a refund/transfer request provided the Student meets the following requirements:

  1. The Student MUST notify us of their desire to transfer or cancel IN WRITING within 7 days of placing the online order.

     Requests MUST be sent via email (VERBAL requests are NOT accepted) to the following address:    [email protected]  AND;

  1. The Student must NOT HAVE EXCEEDEDthe MAXIMUM training TIME ALLOWED for ANY online course:
  • Courses with a TOTAL course time of 30 minutes to 1-hour:10 minutes MAXIMUM
  • Courses with a TOTAL course time of 1-hour to 2-hours:15 minutes MAXIMUM
  • Courses with a TOTAL course time of 2-hours to 7-hours, 59 minutes:20 minutes MAXIMUM
  • Courses with a TOTAL course time of 8-Hours or more: 30 minutes MAXIMUM.

Transfers: 

ALL Transfer requests MUST be made within 24-Hours of placing your order.

We will ONLY approve transfer requests if the Student has not EXCEEDED the MAXIMUM time allotted.

If the request is made AFTER 24-hours OR the student has completed MORE THAN the MAXIMUM allotted training time (indicated above) your tuition is NON-REFUNDABLE.

Other Terms and Conditions:

  • Online training courses may NOT be transferred to another student.
  • “Students will have access for the lifetime of the course, for as long as I continue to run the course, and guaranteed access for AT LEAST one year after you enroll!”
  • Orders placed with a “Discount Code” are NOT eligible for refund, cancellation or transfer. NO EXCEPTIONS.