Our Refund Policy
Online Course Cancellation, Refund, and Transfer Policy
Generally, we MAY approve a refund/transfer request provided the Student meets the following requirements:
- The Student MUST notify us of their desire to transfer or cancel IN WRITING within 7 days of placing the online order.
Requests MUST be sent via email (VERBAL requests are NOT accepted) to the following address: [email protected] AND;
- The Student must NOT HAVE EXCEEDEDthe MAXIMUM training TIME ALLOWED for ANY online course:
- Courses with a TOTAL course time of 30 minutes to 1-hour:10 minutes MAXIMUM
- Courses with a TOTAL course time of 1-hour to 2-hours:15 minutes MAXIMUM
- Courses with a TOTAL course time of 2-hours to 7-hours, 59 minutes:20 minutes MAXIMUM
- Courses with a TOTAL course time of 8-Hours or more: 30 minutes MAXIMUM.
ALL Transfer requests MUST be made within 24-Hours of placing your order.
We will ONLY approve transfer requests if the Student has not EXCEEDED the MAXIMUM time allotted.
If the request is made AFTER 24-hours OR the student has completed MORE THAN the MAXIMUM allotted training time (indicated above) your tuition is NON-REFUNDABLE.
Other Terms and Conditions:
- Online training courses may NOT be transferred to another student.
- “Students will have access for the lifetime of the course, for as long as I continue to run the course, and guaranteed access for AT LEAST one year after you enroll!”
- Orders placed with a “Discount Code” are NOT eligible for refund, cancellation or transfer. NO EXCEPTIONS.